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Error resulting in SkyCAD crashing without project saved.

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#1 Error resulting in SkyCAD crashing without project saved.

Hi there,

I have received an 'unexpected error' resulting in SkyCAD closing. When I started the program again, it appeared my work for the day had not saved. Is there a way to retrieve this? Doesn't SkyCAD autosave? I opened SkyCAD when I was home and connected to my home wifi, then packed up the laptop and went into the office and did the days work from there. Could this affect things?

Thanks

Yes, SkyCAD Autosaves.

Thanks for posting on the forum, and sorry about the issue.

Yes, SkyCAD autosaves.  When you say it didn't save your work, do you mean that the project no longer shows under the treeview, or that  your project is still there, but it's missing information?

 

 

Thanks for your quick

Thanks for your quick response.

The project is still there, but with old (from the day before) information. I have looked through the environments file too and the latest revision project file is not there (thought it may have duplicated the project environment, but it has not).

Hmmm....

The project is still there, but with old (from the day before) information.

This is strange.

I have looked through the environments file too and the latest revision project file is not there 

Do you mean using the Time Machine?

Also, if you expand SkyCAD's properties from the tree view, can you confirm that the 'Automatic save' setting is checked?

Yes, automatic save is ticked

Yes, automatic save is ticked. I'm not familiar with the time machine functionality and can't find any tutorials for this?

Follow these steps.

Yes, automatic save is ticked.

This is very strange.  If automatic save was somehow not triggered, the time machine will probably not have any older versions of your project, but let's try anyway.

- Start by selecting your project from the tree view, and apply a 'Home/Save As', and save it under a different name.  (This is just to make sort of a back-up of what you have now.)

- Select SkyCAD from the tree view

- Click 'Home/Restore file from Time Machine.'

- Select a past version of your project (if any are listed...) and click OK.

- Confirm and let SkyCAD restart.

Let us know if this works out.

I have completed this as

I have completed this as outlined. There are no revisions in the time machine for the 8th April, but there are for 7th and 9th. I have managed to re-do all the work I lost now, so this is no longer critical. Be great to understand what happened, but seems as though it will remain a mystery?

Hmmm....

I have completed this as outlined. There are no revisions in the time machine for the 8th April, but there are for 7th and 9th.

This is an indication that the Auto-save somehow has not occured all day the 8th...

I have managed to re-do all the work I lost now, so this is no longer critical.

We're glad to know it didn't take too much time ro redo the work.

Be great to understand what happened, but seems as though it will remain a mystery?

Maybe.  We'll investigate for sure though.  If the auto-save decides not to work every now and then, this is bound to generate issues!

We'll keep you informed if we find something out.  In the meantime, we suggest you manually save from time to time, just to make sure...

 

I confirm the failure of

I confirm the failure of autosave. It works very often, but sometimes not at all

Thanks Jelle

Thanks for confirming Jelle. This let's us know that it's not only one user where the autosave is misbehaving.